Articles Category: Communications


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Selecting a Toll Free number? By : Colin Falconer l Free numbers have gone a long way; nowadays there are hundreds of toll free companies and resellers out there that provide the same basic features. Enhancements on telephone applications enabled toll free service to acquire most if not, all of the ... Gorilla(?) Marketing By : Joseph Newman ot has been written about Guerrilla Marketing Strategies.Does that mean putting on a monkey suit to attract attention? Of course not.Or…maybe Yes.Guerrilla Marketing has been championed in recent years by Jay Conrad Levinson, who’s written a series o... Before you advertise, have you filled out your "Creative Strategy Form?" By : Rudolf Bauer you say you want a brochure? Or an ad? Or a radio spot? Okay, but…have you filled out your "Creative Strategy Form" first?Welcome to another edition of Not Your Usual Marketing Tips from JDK Marketing Communications Management.It's not just a matter ... A Writing Exercise That Increases Awareness And Description Skills By : James Newman ctice attaching words to feelings requires time to do.Without a system that helps you monitor that time, theminutes or hours could feel unproductive. With the rightexercise, you can then use that time wisely, as well as saveyou time and frustration.... How To Rember Names By : Ian Watkins ambush. We have all been there. You are in the grocery store, pushing your cart around the corner when WHAM! You run into that woman with the big blue eyes. You met her at that local meeting or perhaps some business lunch. Either way, you remember... Email Reflections: 10 Simple Courtesies By : Mikael Nilsson y, you are super busy or you are down to your last email before heading home. Maybe it’s first thing in the morning, you have a full in box to read and handle, all before your meeting starts in 10 minutes. It’s easy to be in a rush and dismiss the ... Influencing Up! Specific Communication Tips for Men and Women By : Walter Kaufmann ca Jong, author of the revolutionary book The Fear of Flying, once said, “Men and women, women and men. It will never work.” Well, I have more faith, and more experience in the business world than Ms. Jong. I know we can make it work, at wo... Four Golden Nuggets of Effective Listening By : William Findlater should I improve my listening skills?It's a great question. For the simple reason that a person's listening skills are a central component to most of the activities people care about. Your ability to understand what others are trying to tell you, ... The 10-Second Brag(tm) and How to Use It To Get More Customers By : Walter Kaufmann n you meet someone, you have only a few seconds to get their attention and make a strong impression. The 10-Second Brag™ can do that for you. We were all taught that it is not polite to talk about ourselves; however, it is important to express clearl... Speaking Effectively to Get Your Message Across By : Empress Zhang you know how you sound to others? Record yourself speaking in different circumstances to learn how you can speak more effectively. Listen for what you say, and how you say it.When you are nervous, stressed or excited, your voice may go up in pitch an... Are You Listening? By : Brian Keenan d conversation is like a tennis match. You talk-they listen-they talk-you listen. Sometimes you hit the net and a misunderstanding occurs. Chances are, though, with good listening skills, you'll be back on top of the game quickly.Effective listening ... Communicate with Power By : Ferdinand Ward ardless of your profession, communication is an essential part of your day. From calming down irate customers to negotiating with vendors to giving instructions to employees, your communication skills determine your success. Communicate well and you'... Coaching: Communicating What Service You Provide By : Adela of France ching is unique because it makes a special promise: transformation. At the root of any desire for personal development is the expectation that, every time they have an encounter with their coach, they have some how changed from the person they w... Powerful Communication:Language: The Key that Opens or Closes that Important Door By : Sadao Watanabe guage: The Key that Opens or Closes that Important DoorWhat prevents people from using their native language or secondary languages confidently comes down to seven traps that most people fall into.Language is one of the things that sets us apart as b... How to Shrink Your Phone Bill By : David Kent t people don’t think it makes a difference which long distance provider they choose anymore. But, fact of the matter is, if you are still using one of the big three, you could save up to 60% on your monthly phone bill. If you know what you are spend... History of the Telephone -- from Bell to VoIP and Beyond By : Kevin Kennedy ryone knows the story of Alexander Graham Bell inventing the telephone. There’s the story of Bell’s first words, “Mr. Watson, come here, I want to see you,” that’s indelibly printed on our brains from childhood. However, what some don’t know is... Vegetarian Cooking - Three Basics By : Agrippinus any of the many reasons people choose to eat vegetarian food - religion, politics, finances, or health - one thing in common is that everyone prefers food that tastes delicious and provides good nutrition. There are some basic techniques to veg... Cosmetic Dentistry for the Working Person By : Tom Kidd of the greatest investments that a business person can make is in their smile. A terrific smile makes a lasting positive impression, more powerful than any suit or briefcase. Even if your charisma and manner is impressive to those who know you, a ... Look 'Em in the Eyes: The Real Power of Eye Contact By : Charlie Waller that moment when our eyes are locked in silent communication, we are, in essence, touching.” -Debbie BaileyBesides touch (not really an option in a presentation setting), eye contact is the most powerful and personal of all of presentation delivery... Technology and Coping with Disaster By : Abdul Baqi ural disasters come in many shapes. From the incomprehensible carnage of last weekend’s tsunami in the Indian Ocean, to hurricanes and typhoons, to tornadoes and drought, our world deals with the horror of disaster as a normal part of our lives. Th... Web Conferencing is a Friend of the Environment By : Dafoe eo conferencing is a friend of the environment. It helps reduce the volume of CO2 emissions from cars and reduces traffic congestion on our roads (as well as improving company productivity and reducing costs!).As governments throughout the world look... Communicating to Maximize Results By : Nechtan in all daily interactions, it is important to remember you will converse with people from various background and life experiences. Speaking and listening effectively are crucial to creating an atmosphere of respect with others. Showing respect to eve... Local Phone Service - Before You Switch Guide By : John Nicholas y people lately appear to be confused as to what all these new local phone services mean to them. Yes, there are great rates and deals floating all over the place, but there are definitely some issues that need to be cleared up and some questions to ... Great Communicators and the Unspoken Secret By : William Kerr many animals of each SPECIES did Moses take onto the ark? Some months have 31 days; some have 30 days. How many have 28 days? You go into a log cabin with one match in a matchbox. In the cabin is a wood-burning stove, a paraffin lamp a... Communicate and Prosper! By : Anthony Fell much has poor communication cost your company in the past twelve months? Chances are, you have no idea. Chances are even better it's a lot more than you can afford.But you won’t find the numbers in the financial statements or year-end departme... The True Cost Per Minute of Long Distance By : Eilenberg hematics is unerring. As a child we are taught that 2 + 2 = 4. This will never change and will always yield the same results; except when it comes to calculating you phone bill.Most long distance carriers advertise their low rate per minute costs. Ho... Slash Your Phone Bill in Half Now! By : Davenant Out Your Phone LinesI hate the phone company. Reading my phone bill is like reading hieroglyphics. I thought that the break up of ma bell was suppose to make it easier for the consumer. We were suppose to get more choice. The choices seem to all be ... Choosing Calling cards - Points to be Careful By : Paul Barnett Connection fee: This is also known as Access Fee. This should be known to most of the calling card customers. This fee is charged whenever one calls to the destination. This usually varies from 5 cents to 1 dollar. The worst thing that can happen wit... Three Ways Flat Rate Conferencing Can Help Grow Your Business By : Paddy Quinn re is no question that teleconferencing is revolutionizing the way that people do business, both on the Internet and offline.Internet marketers, coaches, consultants, counsellors, major corporations, even Sunday School teachers are using tele... Instant Messaging - A Powerful Communication Tool for Your Business By : Robert Finn y people do it so innocently that it's hard to believe the dangers that are lurking. Spammers, pfishers, hackers, predators & they're all poised to wreak havoc on you, your employees and your business contacts. Yet many people don't even realiz... What My Neighbour's Cat taught me About Communication By : Paul Carter r is a large, muscly Russian Blue cat that loves to sleep for most of the day, get scratched under his neck and play a short game of string (has to be short – or else he falls asleep).When our neighbours are away at work, he likes to visit us and sle... Hindsight is 20/20: The Ultimate Optical Illusion By : Aethelheard dsight is 20/20.Not!We've been conditioned to reflect upon the repercussions of a catastrophic life experience and lament, "If I only would have...Hindsight, is 20/20." Most of us are aware that 20/20 is an acuity index used to express normal vision... The Monkey Trap and Communication Problems By : James Nichols e you heard the story of the monkey trap?It's said to be true, and goes like this: In tropical countries, hunters used to capture monkeys with a simple but effective trap. They placed a banana or something sweet inside a basket, and anchored the ... Promoting Your Business on Cable Access TV By : Fantoni n't knock it until you've tried it." That's what I told a political opponent's campaign manager when he laughed at me for using cable access television as part of my communications strategy. Unfortunately for him, he would learn too late what I alrea... Short Live Telecoms' Monopoly By : Edward Newell ee will cannot be debated, but only experienced like a colour or the taste of potatoes."My question: can we really experience it?In a world in which everybody talks of nothing else than Democracy, is our wolrd slightly democratic?Have we really come... Communication Is The Difference Between Winning and Losing By : Paul Barnett ability to "communicate with a focus" (action) plays a vital role. Regardless of our occupation, the individuals who excel in a specific field and are able to communicate this knowledge to benefit others and themselves always win. Be attentive to yo... Honesty is the Best Policy - Especially When It Comes to Dealing with the Press By : José Fernández a child growing up in Chicago, my friends and I would often yell at each other, "Cheaters never prosper!" if we thought someone was playing unfairly on our Catholic school playground. In the business world over the years, I've learned that there's a ... Parents Say the Darndest Things By : John Cargill productive are today's parent/teacher conferences? Not as productive as they once were; or so it appears. Clashes in the classrooms between parents and teachers have recently been identified as "the new power struggle." In one account, Gref Sarette,... Programmable Signs By : Emperor Alexander ’s have become a popular medium for signs due to their incredibly beneficial assets. With the power of LED’s, you can have a renewable advertisement that is not limited to a single declaration. When you want to display anything you want at any time... Outdoor Led Full Color Sign By : Nechtan door LED full color signs are useful in both large and small site, industries or organizations. In the current trend to compete the world its needed have something eye catching. That’s why some of the large scale industries, some sports complexes, ai... Three Awesome Ways to Avoid Arguments By : Abu Hamza iding an argument no longer has to be an arduous task! "Three Awesome Ways to Avoid Arguments," offers innovative and effective strategies to introduce calm to even the most argumentative discussion. This checklist is by relationship expert, Fran Bri... The Emergence of Managed Event Services By : Abdul Baqi aged event services have been around for some time, this service is quickly gaining ground as a time and money saving practice. Several conference calling vendors have offered these services for some time, and others are taking note and joining the m... Contact Center on Demand a Second Chance to Outsource By : Thomas Barlow popularity of outsourcing certain parts of the operation has not only become an accepted norm but a necessity for survival in today’s businesses. Vertical Integration and Control of business processes is no longer the key to financial success. But i... Think Outside the Circle By : Andrew Adams more than a decade now, we've all heard the cliche', "Think outside the box." For some reason or another, I never really connected with it. Even after hearing it a thousand times; and, even after earning a "thinking outside the box" award in my wo... Finding Phone Answers For The Very Small Business By : Dave Ellis rt-ups, small growing firms and even home-based businesses are underserved by the telecommunications industry. But there are telephone systems that fit if you know where to look.Telephone systems have grown in sophistication by leaps and bounds in re... Powering Up Hand Held Wireless Devices In The Field By : Walter Rea ering up hand held wireless devices in the field for Business Uses, Educational Issues, Monitoring Sensors for Security Purposes or Blue Force Tracking for military troops in the field for net-centric warfare is possible even in the most remote locat... Comet Tail Communication By : Alfred Baldwin is possible to put a device on a comet which can not only steer it to distant lands, but also use it’s tail as a communication banner. This idea is not too far fetched as scientists are figuring out ways to encode photons. Atomic Photon Cloud Communi... Synchronized Swimming and Dolphin Cognition and Communication By : Paul Adams humans become more technologically advanced and are able to see our environments from the outside looking in, we gather insight to our 3D space that we normally would not be able to do, these leaps in understanding which leads to increased technologi... Communication-Does It Really Need Two People? By : David Walsh tart from telling you about communication. The word ‘communication’ has been derived from Latin word ‘communis’ that means ‘common’. Acc. to Wiber Schramn “When we communicate, we are trying to establish a ‘commonness’ with someone. The essence of co... Net-Centric Warfare Issues - Bandwidth and Security By : James Barry re are many concerned as I about the issues with Net-Centric Warfare, cryptonics, bandwidth issues and even as “we put our money where our mouth is” we wonder will it all work? It looks as if it is working and looks like it will work better than we e... Choosing a Communications Designer: A Practical Guide By : William Davies don’t know the first thing about professional design!”You say your MBA program didn’t include training to work with creative professionals? Perhaps your degree is from the Seat-of-the-Pants School, and didn’t include experience in outsourcing c... Individuality and Working Together as One By : John Darby the future the human brain will interface with computer networks and other brains within the whole; the whole being that of the “one” or the whole of humanity. Some might fear this, yet we have two hemispheres of our brain and half could be connected... The Demise of the Dinosaur PTTs By : James Newman ecommunications is the most important physical infrastructure in the modern world. It is more important than roads because it can replace them. It is more important than office buildings because it allows for the formation of virtual offices. It is m... How to Find, Select, and Afford a Wedding Photographer By : Tom Leonard are engaged and one of the most important days in your life is fast approaching. Your wedding day will be filled with happiness and emotion. Family and friends will be there; some you have not seen in many years. It will be a wonderful day for you... RFID Privacy and You By : Anthony Abdy D (Radio-Frequency Identification) is a tiny wireless technology which has the potential to radically transform the commerce world. It consists of an inexpensive chip, often smaller than a grain of sand, which can be read up to several meters away. ... Top Bluetooth Wireless Headsets By : Henry Ware etooth headsets make up one of the fastest wireless markets here in the US and around the world. Headsets with Bluetooth wireless technology are capable of working with a variety of other Bluetooth enabled devices such as cell phones, PDAs, and digit... Thought Transfer Communication By : Cantwell ntually humans will be able to communicate by thought, through computers, which will be available to everyone probably within a couple of decades. Currently the people who can currently communicate by thought with powers of ESP are limited in their a... Severe Weather Alert Radios By : Paul Adams high number and severity of the hurricanes this season has brought about a new level of awareness to severe weather safety. One of the essential items in severe weather safety is the weather radio. Although the radio can be used at any time, it is m... Save Money with Cheap Long Distance Plans By : Alexander re are many different cheap long distance plans to choose from, in fact it can be a little overwhelming with all the choices you have for cheap long distance and unlimited long distance plans. Most cheap long distance plans offer an unlimited long di... Can We Talk? Interpersonal Communications 101 By : Michael Barnes munications is a two way process of sending and receiving messages. The sharing of messages between human beings is complicated and far too often taken for granted. Generally what we do is talk. Let's clear one thing up from the outset. Talking is no... Do Not Call List; Call Center Industry Rebuilds By : Alfred Baldwin Call Center Industry is changing fast. Technology is advancing fast and competition is getting fierce with less people to call on in the Telemarketing Industry, especially with the FCC enforcing the standards of the FTC “Do Not Call List.” There h... New Technologies for Communication and Dispatching By : Dave Ellis y companies have self-reading and replying email systems and computers, which screen a Resume, by way of “character recognition” using SQL and XML databases. Do you really think your Congressman reads that garbage you send? No way. They have even ... Make Your Voicemail Greeting More Memorable By : Steve Adams n people call you, what do they hear if they don't reach you? OK, so it's probably a voicemail or other messaging system so they can leave you a message and you can call them back. So let's assume that's true, and let's focus on the message you have ... Phone Cards for international Calls By : Charles Adler ne cards for international calls and long distance calls – talk for a while and yet save moneyThere was a time, before phone cards, when long distance and international calls – even to friends and relatives - required a good amount of preparations. E... Conference Calls: Taking the Pain Out of Choosing a Service Provider By : Tom Fitzgerald n the need for a conference call arises, the last thing you have time to worry about is whether or not your service provider can handle the number of participants that need to attend, or if the integrity of the call will be disrupted in some way duri... In Telecommunications It Pays to See the Big Picture By : Alfred Agache all know that telecommunications is an area that sees one technology advance after another, in quick fire succession.What, at times, is not so apparent are the implications of these technology advances, particularly when it comes to telecommunication... Your Body Talks ... Do You Know What It's Saying? By : Thomas Barlow feeling, intuition, hunches. Whatever we call it, we all have feelings about people we meet. Part of the information we’re taking in that leads to such conclusions is body language. Whether we realize it or not, we both read and speak it.The old 7/3... How Do TV, Stereo and Cell Phone Antennas Work? By : Ælfwald ic determination of what antennas are states that they are an electronic part created to transmit or receive radio waves. While the definition of antennas sounds quite simple, the specific job of an antenna can be quite complicated. Antennas are a ... Listening is Harder Than You Think By : Francis Cadell earchers have discovered that most of the daily communicating we do is in the form of listening. It is mainly by listening that we receive the vital information needed to make decisions, perform roles, and cope with the realities surrounding us. It i... Listening Attitude and Technique By : Kevin Bailey the story goes, a New York columnist who had to attend many cocktail parties each season had come to believe a certain socialite was a less than perfect listener. It was said that this socialite was so preoccupied with making a wonderful impression o... Performance Communication: How Can It Help You? By : William Gibbs FORMANCE COMMUNICATION: BENEFITS EMPLOYEES: 1.Establishes a good working relationship with the supervisor. 2. Provides clear understanding of job responsibilities and priorities. 3. Lets employees know where they stand. 4. Provides specific plans of... WiFi Spying By : Eardwulf CIA needs to develop fold out WiFi Spy devices for the field, this will enable them to track international terrorists, hack into Blackberry Type portable devices and monitor computer surfing when an Internet Service Provider cannot be trusted, as in... High Definition - When? By : King Wu h Definition – Formats and CamcordersBefore venturing into the world of high definition, it should be said that our UK-based clients primarily use Digital Betacam and DV Cam camcorders and we find minimal demand for HD Cam. Our American clients are u... Call Germany at Rates that Cheer like German Beer By : Michael Barnes l drawn to Germany’s sylvan valleys and pristine alpine peaks? Does Beethoven’s music beckon you? Do you swoon over by Germany’s grandiose architecture and enchanting art and culture? Or do you just yearn for a taste of the country that brews the bes... What They Don't Tell You About Conference Calls By : William Gibbs multitude of users of conference calling services makes it apparent that it is one of the favored means of communication in the business world to date. Companies consider it more cost-efficient, less taxing on the company’s time and personnel, and m... The Benefits of Audio Conferencing By : Gregory Campbell io conferencing is a way for two, three, or more people to talk to each other across infinite distances. Oftentimes, along with audio interchange, audio conferencing involves photo or video conferencing, so that people can see each other moving and t... Operatoooor - Number Pleeyazz By : Todd Baron t’s what she would say. As I remember it from my years as a really short person, after you had cranked the handle and lifted up the receiver, you’d hear this female voice down at the telephone office say “Operatooor. Number pleeyazz.” (I think tha... Conversation Starters By : Christopher Wallace versation StartersIn my many charisma courses that I teach, I am constantly amazed at the high quality of person that shows up to take the classes. The people are usually attractive, articulate and professional. I’ve had many doctors, lawyers, accou... Do You Use Sarcasm? Don't! It's Deadly... and the User? He's an Adult Bully! By : Emperor Alexander ch, those words hurt. I know you were joking, but what you said isn’t funny.”“WHAT are you saying? Would you please be quiet? You are embarrassing me in front of all of these people!!!!”“Oh my gosh.. I can’t believe she said that to that person. Does... On The Job: Communications By : Rob Laird the job training continues to be a big issue for most companies. Inter office relationships depend on communication to provide information where needed. Without enough communication people are left hanging on their personal assumptions. Too much comm... The Key of Being Remembered at a Party By : Earl Alexander ay was the first birthday party of the school season. Everyone at the party was fairly new because all of our kids are in kindergarten so no one really had the advantage over anyone else. Everyone was great at introducing themselves and meeting eac... Ready to Buy a Wireless Mic? Here's Something You Need to Know By : Alexander FCC’s move to push television broadcasters to digital television is going to have a big impact on everyone using wireless microphones. The change will be dramatic and users need to be prepared.In the process of reallocating broadcast frequency spect... Online Translators Can Hurt More Than Help By : James Davis ine automated translators may be fairly accurate for translating languages of similar origin, but the line stops there. Certainly most of you are familiar with online translators such as Babel fish. 　However, from what I have read, it seems t... Call China - Connect with the Great Wall of Civilization By : Achimaas the feel of a culture that’s amongst the oldest civilizations in the world. China boasts of a repertoire of rich cultural heritage of which the Great Wall, Karez irrigation system and Grand Canal are just some of the engineering marvels executed by ... Body Language By : John Norris Y LANGUAGE by Dr. Joyce M. Knudsen (www.imagemaker1.com). She walks into a room and five people run up to greet her. She’s not as qualified as you, but she gets the job. She’s not that smart or attractive, but she always seems to be sought afterfo... Presence of Mind! By : George Adams day, a man walked into the produce section of his local supermarket and asked to buy half a head of lettuce. The boy working in that department told him that they only sold whole heads of lettuce. The man was insistent that the boy asks his manager ... The Beginners Guide to IVR - Interactive Voice Response By : David Elliott term IVR is short for Interactive Voice Response, which is a telephony technology that allows interaction between callers and a phone system to acquire or enter information into a database. More and more companies are turning to IVR to help reduce ... Beam Yourself Around the World with Telebeamer By : John Gamble tember 12, 2035 - Are you kidding? Is it possible to beam myself? No, of course not, but you can now make a 3-D projection of yourself anywhere in the world. The first product for real teleimmersion has been released, the Telebeamer.It consists of fo... What Did I Say? Problems In Business Communications By : John Norris ad an argument the other day. The subject isn’t important. But the person was.My brother. Loved, admired, respected.But the argument went on for quite some time.The result?In the end, we discovered we had almost the exact same point of view and th... Ways to Make More International Calls Without Splurging on Phone Cards By : Charles Calvert ence makes the heart grow fonder -- Cliche? Yes. True? It depends.Missing a person could be one hell of an ordeal. The stress it may bring is almost tantamount to mental torture. Distance is often the most fearsome test for relationships to withstand... How Does Operator Attended Phone Conferencing Work? By : Mark Flanagan inesses need to be connected throughout the whole organization. And many companies have come to rely on phone conferencing as a means for cost-effective long-distance communication.But what is operator attended phone conferencing and how is it differ... Want to Get Along Better With Others - Try the DISC Approach By : Eardwulf r notice how much of your work involves dealing with people? Have you noticed, too, that they don’t necessarily follow the script you have written for them? And, when they don’t, it can be fun, interesting, disappointing, frustrating and even downr... How Do People Read Signs By : Abbo of Metz ns are made to be read, understood, and followed by people. We should follow signs. We are not to work against it. Otherwise, we are just defeating its purpose.In the many places in the world, road signs are scattered everywhere to guide all peopl... Mobile SMS Basics By : Sam Narron is a social animal. This feature instigates him to develop sundry ways to communicate with his fellow beings. From pigeons to postmen, from small messages on bits of paper to lengthy love letters and telegrams…we have now have a smart and trouble-fr... Straight Facts About Cable Desclambers By : Dave Ellis you want to understand the way a cable descrambler or a cable network works, we are here to explain the simple reason behind the image on your TV set.In order for you to have crystal clear image on your TV set, a cable network is the first necessary ... WiFi Security By : Rudolf Bauer of the biggest concerns as the wireless world grows is that of security of data; especially personal data. Many people do what they call war-driving to find an open WiFi network to get their emails while traveling, although this is a common practice... Broadband Review By : Gwilym Davies Uses Of BroadbandBroadband is a high-speed Internet connection that provides a large bandwidth. It is considered a very quick connection. It is an "always-on" type of connection and can transmit data at a much faster rate than your usual dialup conn... Broadband Feature Connections By : John Kay adband Features AvailableThe variety of Internet service providers available is growing as the Internet makes its way into more homes in America. This proliferation of ISP providers makes it difficult to decide which ISP you should subscribe to. To m... The Value Of Diverse Communication By : Eilenberg n you meet someone for the first time, you probably search for some common denominators as a link during the course of the conversation. Why? One reason is to find an issue or topic that will make the first conversation a little less uncomfortable, a... Booming: Television News Channels in India By : Alexander s programmes have suddenly become hot property and are vying for attention with other popular programmes telecast in different channels. All major television broadcasters are including at least one news channel to their bouquet. The biggest headache ...
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